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Privacy Policy

Last Updated: April 14, 2026

Commitment to Data Privacy

AhenteCRM is fully committed to ensuring compliance with the Data Privacy Act of 2012 (RA 10173) of the Philippines and international standards for data protection.

1Information We Collect

User & Lead Data

Name, email, mobile number, and professional details provided directly via our platform.

Facebook Platform Data

When using our Messenger integration, we receive your Page-scoped ID, public profile information, and the content of messages sent to your connected Page.

2Purpose of Collection

  • Facilitating lead management & sales workflows
  • Automated renewal alerts (Vehicle & Insurance)
  • Managing Messenger conversations
  • Technical support & platform security

Data Deletion Instructions

Meta Platform policies require us to provide a way for you to request the deletion of your data. You can request the removal of your Facebook platform data or your entire account through the following methods:

Internal Ticketing System

Log in to your dashboard and submit a "Data Removal Request" ticket. Our team will process it within 48 hours.

Facebook App Settings

You can remove our app's access to your data via your Facebook Settings > Apps and Websites.

Your Rights as a Data Subject

Right to Access
Right to Rectify
Right to Erasure
Right to Object
Data Portability

For any privacy concerns beyond our ticketing system, please reach out to our team at CODENINJAS WEB DEVELOPMENT SERVICES.

© 2026 CODENINJAS WEB DEVELOPMENT SERVICES. All rights reserved.